SERVICES
Intercom Systems That Improve Entry Control Without Slowing Everyone Down
In shared buildings, intercoms do more than “buzz people in”. They shape how residents feel about safety, how visitors are managed, and how often doors get left unsecured because the system is unreliable.
Security Masters supplies and installs intercom systems for blocks of flats, managing agents, landlords, and commercial sites across Essex and East London. From straightforward audio entry to modern video and IP/app-based intercoms, we design systems that fit how the building runs day to day — and we support them with repairs and maintenance when needed.
Intercom Systems For Flats, Blocks, And Communal Entrances
Audio, Video, IP, And App-Based Options
Upgrades For Older Intercoms And Failing Systems
Repairs, Fault Finding, And Planned Maintenance
Managing Agent Friendly Setup And Handover
Call 01708 616 411 To Talk It Through
Intercom Options That Actually Suit The Building
Audio Intercom Systems
A solid choice where you want a simple, reliable visitor-to-resident call and controlled entry release.
Video Intercom Systems
Useful where identity matters — busy entrances, blocks with regular deliveries, and any site where you want stronger verification before releasing the door.
IP And App-Based Intercom Systems
Ideal when you want flexibility, easier admin, or remote management. Depending on your building and connectivity, IP systems can be a great upgrade path for multi-tenant sites.
Common Intercom Problems We Help Prevent
A lot of intercom frustration comes from design choices that don’t match reality:
Poor visibility or audio clarity at the entrance
Systems that are hard to manage when residents change
Old panels that work intermittently
No clear process for adding/removing users
Poorly integrated door release hardware
(doors not latching, inconsistent release)
Security Masters focuses on the practical fundamentals first: door condition, release hardware, the right system type, and a handover that makes admin simple.
Built For Managing Agents, Landlords, And Commercial Teams
If you manage a block or multi-occupancy site, the “system” is only half the job — the other half is the admin reality. A good intercom setup supports:
Resident churn and quick user updates
Clear permissions and predictable access
Fewer complaints and fewer repeat callouts
Reliable entry security without workarounds
Intercom + Door Entry + Access Control (When It Makes Sense)
Many sites run intercom for visitors and access control for residents/staff. Done properly, this improves both security and ease of use.
If you’re also upgrading CCTV coverage at entrances, systems can be specified to complement each other as part of an integrated security approach. (Your site already references Hikvision and Serage relationships for CCTV installs.)
How The Intercom Process Works
Step 1: Survey The Entrance And Current System
We look at the building, the entrance routine, and what’s failing or missing.
Step 2: Recommend The Right System Type
Audio vs video vs IP/app, based on the building, not trends.
Step 3: Install, Configure, And Commission
Set up the system so it works reliably and can be managed easily.
Step 4: Support And Maintenance
Repairs, fault finding, and planned servicing options to keep the system dependable.
Intercom Systems Across Essex And East London
Security Masters supports intercom projects across Essex and East London within around 20 miles of Hornchurch, including Romford, Upminster, Rainham, Elm Park, Gidea Park, Brentwood, Basildon, Chelmsford, Ilford, Barking, and Dagenham. For larger block or commercial projects, coverage can extend further.
Intercom FAQs
Which is better for flats: audio or video?
Video usually improves visitor verification and reduces disputes around access. Audio is still a great fit where simplicity is the priority.
Can you upgrade an older intercom?
Often yes. A survey confirms what can be reused and what should be replaced for reliability.
Do you work with managing agents?
Yes, systems can be designed around resident churn and straightforward admin.
Do you provide repairs and maintenance?
Yes, we offer repairs, callouts, and planned maintenance for ongoing reliability.
Speak To Security Masters About Intercom Systems
If you want an intercom system that works reliably and fits how your building runs, request a quote or book a site survey.